Improve Your Laboratory Operations
Purpose-built tools designed to help monitor instrument performance, resolve issues, and improve day-to-day laboratory operations.
FlowMetrics
A universal instrument performance tracker for monitoring, comparing, and trending key metrics. Compatible with QC output from a wide range of flow cytometers, it provides a consistent approach to assessing performance across platforms.
Capabilities
Fleet Health Overview
View the QC status of your instrument fleet at a glance and quickly identify instruments requiring attention.
Performance Trends
Track instrument-specific QC metrics over time using interactive Levey-Jennings charts. Available metrics vary by instrument and may include % rCV, gain, laser delay, area scaling factor, MFI, sensitivity, and more.
Metric Comparison
Compare different QC metrics from the same instrument to identify relationships, trends, and changes in performance over time.
Flexible Filtering
Filter data by date, bead lot, flow rate, nozzle size, fluidics mode, QC type, and QC status, depending on the instrument.
Outlier Management
Exclude individual data points from calculations when appropriate, while retaining the ability to restore excluded points when needed.
QC History
Review historical QC results, including status, key metrics, and source files. Export filtered data to CSV for further analysis or documentation.
Local Data Processing
Process and view QC data directly in your web browser with no installation required. Data remains on your local system and is never uploaded to an external server.
FlowFix
A service management solution for documenting instrument issues and resolutions, maintaining searchable service history, managing supporting documentation, and streamlining troubleshooting and vendor communication.
Capabilities
Searchable Resolution Library
Document instrument service, issues, interventions, and solutions in a centralized, searchable resolution library. Use multiple search terms or exact phrases to quickly find relevant records.
Log Management
Add, edit, and delete resolution entries directly from the dashboard and link supporting documents, such as pictures, captures, and service reports, with changes written back to your local log file.
Conflict Detection
Detect changes made to the resolution log since it was opened, including new, modified, or deleted entries, before saving your changes.
Instrument-Specific History
Maintain a searchable history of issues and resolutions by instrument, with service references, issue categories, problems, solutions, and internal versus vendor support. Export filtered data to CSV for reporting, analysis, or sharing.
Instrument Reliability Score
Measure instrument reliability based on service history since the last periodic maintenance, with scores and trends that help identify instruments requiring attention.
Vendor Communication
Prepare vendor communications directly from an issue record, automatically including instrument and issue details and packaging associated documents into a ZIP file, reducing manual data entry, copy/paste, and the risk of transcription errors.
Operational Resources
Access internal SOPs, IFUs, and troubleshooting guides directly from the FlowFix dashboard, while tracking staff maintenance and scheduled periodic maintenance, including upcoming and overdue tasks.
Local Data Processing
Work with a familiar Excel-based resolution log using our ready-to-use template — no database migration or software installation required. Data is processed locally in your web browser and never uploaded to an external server.
FlowOps
A project tracking solution for defining goals, prioritizing tasks, capturing milestones, and monitoring progress. Stay organized and maintain visibility across projects and ongoing work in one place.
Capabilities
Work Item Management
Create, edit, and track work items with status, priority, due dates, and activity history.
Status & Priority Tracking
Track work as ongoing, completed, or archived, while assigning priority levels for clear visibility into what requires attention.
Due Date Tracking
Set due dates and quickly identify overdue work with visual indicators.
Activity & Time Tracking
Record activities with dates, descriptions, and time spent, with total time automatically calculated for each work item.
Search & History
Search across work item details and activity history while maintaining a complete record of work performed.
Auto-Archive
Automatically archive completed items after one year, with manual archiving and restoration available when needed.
Data Export
Export all work items to CSV or export individual items with their complete details and activity history.
See Them in Action
Discover how how our tools could benefit your organization. Contact us to schedule a demo.