Improve Your Laboratory Operations
Purpose-built tools designed to help monitor instrument performance, resolve issues, and improve day-to-day laboratory operations.
FlowMetrics
A universal instrument performance tracker for monitoring, comparing, and trending key metrics.
Capabilities
Fleet Health Overview
View the QC status of your instrument fleet at a glance and quickly identify instruments requiring attention.
Performance Trends
Track instrument-specific QC metrics over time using interactive Levey-Jennings charts. Available metrics vary by instrument and may include % rCV, gain, laser delay, area scaling factor, MFI, sensitivity, and more.
Metric Comparison
Compare different QC metrics from the same instrument to identify relationships, trends, and changes in performance over time.
Flexible Filtering
Filter data by date, bead lot, flow rate, nozzle size, fluidics mode, QC type, and QC status, depending on the instrument.
Outlier Management
Exclude individual data points from calculations when appropriate, while retaining the ability to restore excluded points when needed.
QC History
Review historical QC results, including status, key metrics, and source files.
Local Data Processing
Process and view QC data directly in your web browser. Data remains on your local system and is never uploaded to an external server.
FlowFix
A resolution library for documenting instrument service, issues, interventions, and solutions.
Capabilities
Resolution Library
Document instrument service, issues, interventions, and solutions in a centralized, searchable resolution log.
Issue Search
Quickly find previous issues and their solutions by searching reference numbers, problem descriptions, and resolution details. Use multiple search terms or exact phrases to refine results.
Easy Log Management
Add, edit, and delete resolution entries directly from the dashboard, with changes written back to your local Excel file.
Conflict Detection
Detect changes made to the resolution log since it was opened, including new, modified, or deleted entries, before saving your changes.
Document References
Link supporting documents (i.e., pictures, captures, and service reports) to individual resolution entries for quick access and viewing directly in your web browser.
Instrument-Specific History
Maintain a searchable history of issues and resolutions by instrument, including service references, issue categories, problems, and solutions.
Vendor Communication
Prepare vendor communications directly from an issue record. Automatically include instrument and issue details and package associated documents into a ZIP file, reducing manual data entry, copy-and-paste, and the risk of transcription errors.
SOP Access
Access internal SOPs directly from the FlowFix dashboard for quick access to relevant procedures.
Local Data Processing
Open and manage your resolution log directly in your web browser. Data remains on your local system and is not uploaded to an external server.
See Them in Action
Discover how these tools can help improve instrument performance and streamline operations. Contact us to schedule a demo.